Frequently Asked Questions
Everything you need to know about your STL Authentics gear.
Are all your products officially licensed?
Yes, every item at STL Authentics is 100% officially licensed by the respective professional sports leagues and players' associations to ensure you receive authentic fan gear.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. Custom jerseys or personalized apparel may require an additional 7-10 days for production.
What is your return policy for sports apparel?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that customized jerseys and final sale items are not eligible for returns.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How should I care for my authentic jersey?
To preserve the quality of the stitching and fabric, we recommend machine washing your jersey inside out in cold water on a gentle cycle and hanging it to dry.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
